I ordered two items from this company and never received it after being fobbed off in several emails they told me to wait 45 days for a refund, they then lied to me and told me the package was still in transit then they told me they would send the items again which I agreed, i then recieved an email saying if I paid another £30 they would then send the items, I then recieved another email saying it is not their fault and they might give me 15% off my next order, do not buy from these people the care and support is terrible the emails they send are like an infant has written them and they are just robbers behind a keyboard.
Hi, So sorry to hear you had some problems with your order. Could you please let me know your order number so that I could be able to help you? Thank you. You could also email us at reviews@ericdress.com and I promise your problem could be resolved soon. Have a nice day.