Ian H.

Bought a laptop as a Christmas present. It was faulty on arrival and Lenovo issued a return for replacement or refund. It was then everything went wrong after digital river got involved. 6 weeks later I still have the laptop and no refund. They are incapable of collecting it or sorting a refund. They do not acknowledge emails and will pass you around on the phone just to waste time. Avoid any business that uses digital river. They do not care about the consumer or their responsibility under the law with regards faulty goods. Will probably end up in the small claims court to recover funds.
Avoid digital river like the plague