The website is very professionally laid out but the products do not seem to come from this company, they appear to be acting as a broker for individuals all over the world. This meant that when I ordered a battery from this company I was left to liaise with someone in Hong Kong when trying to return under warranty. The costs associated with returning the product made it a waste of time so the laptop battery went in the bin! I've now ordered a cheaper one elsewhere and made a note not to use this company again.