Ian C.

In May I ordered a Celtic knot engagement ring with a. 89 caret diamond. Being new to ordering jewellery (especially online) i was worried that what I saw in pictures would not stand up when I received the product. I was relieved when the Engagement ring was exactly what I wanted. The Brilliance engagement ring was easy to order and the selection of diamonds was extensive to say the least.

I did have an issue when ordering the ring. After waiting several weeks to receive the ring I called Brilliance to see if there was any issue with my order. I was told that the phone number I gave them didn't match my Bank's records and they couldn't release my ring for shipment until they did. It was an easy issue to fix but my one complaint with the company was I was never notified there was an issue with my order in the first place. (To their credit Brilliance did include a free engraving to my order after this.)

End of story: I got the ring, it was amazing, she said "Yes!"