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Bleh! Don't ever buy anything on a Monday or Friday and don't ever buy anything during a site wide sale.
I only say this because they don't have anyone working their warehouse on weekends (it sounds like they only pack 3 days a week)
My large order took a week to even PACK!
It's 2021, there is absolutely no reason it should take a week after confirming an order for it to be finally packed.
Then it takes a whole 5 days to arrive AFTER it's packed.
Almost 2 weeks for hair products.
Don't rely on this company for timely shipping.
Super unfortunate.
They also said they had too many orders because of their sale... uhhh ok!
They fed me the same thing each time.
"It'll be packed tomorrow at latest" each day.
Just go buy it else where if you have that luxury because this is insane...
Tip for consumers:
Don’t buy during a sale . They cannot handle it in their warehouse
Products used:
Shampoo & conditioner , beach wave spray, intense repair, clear bag, etc
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Empty.
Had a return after 6 emails and 5 p calls leaving messages received return label addressed to me ahh
