We bought 3 refurbish monitor from them. The products we received are out of date monitors that do not have HDMI connection. These are old, scratch, out of date monitors. Computers these day all required HDMI connection and we can't even use these. WORST they do not offer refund, store credit only forcing you to exchange for another one with HDMI connection. The price for their old, used monitor with HDMI connection is almost the same as buying a new one. This is a dishonest selling old junk stuff technique rip off business. You will save time and trouble buying a new one or deal with somebody else who are honest. We rather lost money than doing anymore business with this dishonest business, and they won't pick up the phone talk to you when you call customer service.