This is to warn every one think before order from joom. It's come from chaina, send notification that your parcel is in safer place but it's not here then when you email them you will be ask to check in local post office. Nothing to do with post office it is not Royal Mail or Yodel delivery. They give you a fake tracking number which does not recognised by any of our parcel delivery service. It will only work if you track in package Rader or Sun You. Nobody you can contact. I have lost my money. They do not give you refund until you get a letter from post office. Post office will not give any written document because it is nothing to do with them. It was my first order from joom. Will never ever try joom again. Wish is little bit better than joom. At list wish refund your money if you don't receive your item.