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Hugo E.

Contributor Level

Total Points
80

1 Review by Hugo

  • PepBoys

7/8/19

Putting two stars because the mechanics are doing a great job with my car but the customer service is unpleasent. One time i have yo wait 8 hours for a change of oil even with appointment and most of the times you have to wait for 4 hours. Right now i am getting my car they told me to wait and hour and a half, so i came in two hours and nothing and before they have a customer before me and they told them 1 hour BECAUSE IT WAS A REGULAR CUSTOMER... I AM REGULAR CUSTOMER AND I'VE BEEN TREAT DEFFERENT SINCE I START BEEN HERE, so if you are not friends of them they put your car at last even with appointment very unprofessional bussiness

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David D.
8 Reviews
4 Votes

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Winmaclin I.
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