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Hugh S.

Contributor Level

Total Points
171

2 Reviews by Hugh

  • Until Gone

5/4/22

Purchased a pair of Bose SoundSport headphones to replace the current pair I have now. A small cardboard UntilGone box quickly arrived and I was eagar to see if this product is any good. There was no Bose packaing as expected - but, instead the headphones arrived in some random plastic bag. All the the other parts and pieces were also shoved into the box. The box contained no literature or warranty card whatsoever. As I took the headphones out - they appeared to have suffered some wear and had scratches worse than the ones I have owned for 3 years. Worse part, the sound is horrible. It lacks any clarity and sounds completely muffled. My guess is that someone has gotten their hands on a) Knock-offs b) Bose product that was suppose to be refurbished or c) are Bose rejects. UntilGone has NO customer service and this site it 100% a total scam. Do NOT buy from these people. Super shady.

*** UPDATE: I spoke to Bose and gave them the serial number. They explained to me that this pair had been originally sold in 2017 - so, obviously have been knocked around for 5 years and then repackaged as new. Happy Ending - Bose customer service has agreed to send me a brand new replacement pair! As a brand, Bose has garnered my life-long trust and admiration and I promise never to buy any Bose product unless right from a reputable retailer.

Tip for consumers:
They sell knock-off or poorly refurbished product. Actually found out from Bose that the pair I received were actually sold in 2017. 5 Years ago!! Obviously just a throw away pair that was just shoved into a cheap cardboard box and sold as new...

Products used:
Bose SoundSport Headphones

  • Shade Station UK

1/11/21
Verified purchase

I purchased a pair of black Oliver Peoples Ryce frames to replace the ones I currently have. I typically trust my gut and I was wary as the reviews were not that great. The frames arrived and were astoundingly horrible knockoffs. I might have kept them had they been remotely like the originals but, these were so bad it was laughable. The frames were made of super cheap plastic and looked like something I could scoop up for 6 dollars at a Venice beach sunglasses stall. I paid the high shipping fee and returned them. Thankfully, they gave me a refund promptly, but the disappointment still has left a bad taste. Never again. Buyer beware!

Tip for consumers:
Do NOT shop with this company.

Products used:
Oliver Peoples Ryce frames

Service
Value
Shipping
Returns
Quality
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Shade S. – Shade Station UK Rep

Hi,

Thank you for your review.

I am sorry to hear you are not happy with the Oliver Peoples frames that you have received.

I can confirm that we are an authorised retailer for All the brands shown on our website and all the products listed are 100% genuine.

We do not take allegations that we sell fake items lightly and should you wish to confirm our authenticity we are listed as an authorised retailer with Luxottica who own Oliver Peoples.

Kind Regards
Shade Station

Hugh Has Earned 11 Votes

Hugh S.'s review of Until Gone earned 3 Very Helpful votes

Hugh S.'s review of Shade Station UK earned 8 Very Helpful votes

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