Huey L.

Customer service is the worst thing ive seen this of the 49th parallel!
I've been a client of many years now and i just cant believe that we live in a society that could not give a $#*! about CUSTOMER SERVICE,, IT USED TO BE "the CUSTOMER is always right" that's a load of crap.
NETFLIX has enough nerve to double and triple it's monthly payments which went on for several months in 2017... we confronted them about it and they gave us 2 months free for all payments they red's (it was more than 2 months that's for sure it was several monthe) and they said to get rest from your bank... needless to say the bank said they were foolish and the laughed us out the door saying "that's a NETFLIX problem" we called NETFLIX and they refused to pay, we sucked up the cost (of all those payments) and moved on.
FLASH FORWARD TO TODAY...
Same thing happens since January 2018 to present day NETFLIX has taken not 1... not 3... YES COUNTEM A RECORD SEVEN TIMES, SEVEN PAYMENTS OF 13.99 THATS 97.93!
After November 2017 we were "assured that this second account was closed and never to be opened again)... somehow this acct was re opened and NETFLIX charged us. We tried to explain to VERY BAD CUSTOMER SERVICE AGENT that that acct somehow was reopened after we'd been ASSURED it wouldnt be and ive asked for something in return for them remove 97.93 (2018) and well over a hundred dollars in 2017.
Now NETFLIX flat out refuseS to budge any not assume any responsibility and basically laughed as I asked for a refund or exchange for a few months free considering that with all payments they'd taken would be over a year free. They refuse to even give a month free.
So would I recommend NETFLIX not after I found out they DO NOT CARE about their CUSTOMERS, WE'RE JUST $$$$$$$ SIGNS.
NOW IM ON A MISSION TO TELL EVERYONE I MEET NEVER TO BECOME A MEMBER OF NETFLIX... TERRIBLE CUSTOMER SERVICE TERRIBLE
SIGN DISSATISFIED CUSTOMER