I applied for Pottery barn credit card and was told I would get 10% back in reward. I bought major furnitures, but never received a reward certificate, so I called and was told I has a $350 reward, but has expired and can't be issued again. Each and every customer service person I talked to were very rude. I nicely asked how it expires when I didn't even received it, they told me there is nothing they can do. I got scammed into signing up for a card for nothing. I will never shop at pottery barn again and I will be canceling the card for sure.