I lost $876. This company is a fraud. Address is fake, phone numbers will never answer, they claim they have australian presence but no. You will wait on phone in queue for one hr+ but when its ur turn it will ring and get disconnected. I have tried several times. No one replies to you on your emails. Only web chat works but you will get copy paste answers. They are in hong kong ( even that is correct or not we dont know as no address or phone number for hong). Now its one month I am still struggling to get my money back. I hope I had read the reviews on internet about this company before dealing with them... 100s of similar cases like me there... pls always do some research before dealing with online companies.