This company is big on promises, but is one of the worse that I seen on the web. We purchased a Haier portable washer/electric combo on March 10th. After many phones and many false promises I received only the washer which arrive in May and was dented. The drier has not yet been delivered and every attempt to contact the company has resulted in a message which states, " all our agents are busy, leave a message and we will get back to you." Avoid this company at all cost! The time you spend trying to get your transaction completed is outrageous. Haier should rescind their consent and find a more reliable outlet.