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Honest R.

Contributor Level

Total Points
87

1 Review by Honest

  • CurrentBody

9/9/20

They sent one of the products in my order not fully working. When I reported this upon receipt of the parcel, they requested videos from me and then for me to deal directly with the manufacturer, when that is their provider (therefore, their problem and responsibility to claim) and I am just the buyer receiving a faulty product, sold as new and working.
Although I expressed my disconformity with me having to go to a post office to send this faulty item back in full pandemic, it was the only solution offered by Currentbody, no option to pick up to save me another inconvenience. They also showed no more expertise than any blogger on the technical specifications and usage of the other item from this brand that I had bought.
I had to initiate a case with Paypal, since they were not responding effectively to my messages. They finally did when Paypal intervened, but Paypal is currently under numbers in agents and so the process is being long as they try to retrieve more information from the seller, even having all needed evidence from me. They confirmed receipt of the product, but asked me to cancel the case in Paypal to be able to refund me. I personally find taking advantage of the current limitations of Paypal to postpone the refund that I am due totally dishonest from the seller and after all this, I will certainly never buy with them again.
If you do, then please use credit card so that your bank can retrieve the payment in the first days if an issue should arise. I will ultimately do this if Paypal cannot speed it up at this point. I will personally not trust them again, nor would recommend doing business with them to anyone. I wish I had never trusted the other positive reviews!

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