They'll sell you shoes, but try to return and they can't help. Won't send me a return label. Lots of calls, emails to them. They don't answer phone (ever), don't send label (say they did) send canned responses days later, that don't address the issue or solve the problem. I guess they try to outlast you, but having expensive shoes in the wrong size that I can't wear is not acceptable. I will not give up. If they are reading this; just finally do the right thing. Send return label for X*******001. No, you haven't, even tho you claim you have. Send it to *******@sbcglobal.net. I am retired and have all the time in the world to work on this.
Hi Holly,
Thank you for the review. We are truly sorry you are having difficulty reaching us for a return label. We have a feeling we have solved the issue. We have just sent an automatic one onto you and are going to send it again from one of our email accounts here. Please keep an eye on your emails as you should see this soon.
Kind Regards,
OnlineShoes.