Have to say I've used Bloomex many times now and I've not had a bad experience. Every florist that's been used has been 10 out of 10... my son & daughter. In. Law have just moved into 1st home, I send flowers, they were out, florist left basket with next door neighbour and left card for my son. (another florist (not Bloomex) just dumped them under a polythene cover with no note, survice to say dead flowers found.) Will never use anyone other then Bloomex now as their web page is easy use and service is great.