I would rate it with less stars if it was possible!
After my having to harass them to get the dress actually sent, it came and it was completely different to the picture, the wrong colour, broken decoration, and measurements over an inch bigger than my custom measurements I'd put in.
And guess what. They are refusing a refund, they offered 30% off, then when I rejected that, they either blocked my email account or deleted theirs.
Friends have ordered and just haven't got their dresses, some have managed to get refunds though.
And despite the 'trusted shops' logo on the site, it is not under this guarantee, it is a scam