Holly H.

UPDATE: After uploading my items to the site it took them an additional 10 DAYS to price my items. Previously pricing was instantaneous. (Sellers can't set individual prices now; we have to use Swap's algorithm and are at their mercy.)
I've sent 4 boxes to Swap.com over the last 4 years. At first, the process was quick and the compensation fair. But numerous changes over the last 18-24 months have soured me on ever selling through swap again. The compensation has gone down dramatically, the acceptance criteria is randomly applied and the processing time for each box has gone from less than 30 days to over 75 for my latest shipment (sent June 2017). It's clear they can't handle the volume of clothes they receive, even after they upgraded to a larger facility last year. Bottom line, if you're selling designer women's wear, send it to Swap. If not, they don't want it - their price structure and customer service prove it. It's a good business move for an overwhelmed company, but a bad move for me. Back to craigslist I go...