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Holly B.

Minnesota, United States

Contributor Level

Total Points
81

1 Review by Holly

  • Prep Sportswear

1/16/21

I made 2 purchases as a "congrats " for my son being accepted to a college in the fall... the more expensive of purchase came AS JUST A HOODIE, it was never printed on! I got a plain red, cheap hoodie in the mail and instead of getting upset I sent a "message" on their website ( the only form of contact besides an email address) in which guarantees a response in 24 hours ( now been a week) and NO RESPONSE, after 3 days I did also send an email as well and NO RESPONSE :/ just awful customer service.

Tip for consumers:
Do not...find another as it seems ALOT of mistakes are made which leaves customers w/o a way to have them corrected as there seems to be NO customer service.

Products used:
I did end up using the OTHER shirt ordered

Service
Value
Shipping
Returns
Quality

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