Holli C.

I had purchased a phone second hand from someone and a month later, they "stopped paying the bill" so MY IMEI/phone got "blocked"/blacklisted. I contacted the person I bought the phone from and they assured me it would be taken care of. After 2 days of still not having a phone, I stumbled upon this site. I thought I would give it a shot since it would be cheaper than buying another phone. I filled out the form, and paid the expedite fee. I expected to have a working phone 24 hours later, but instead 3 days later, still nothing... So, I contacted my "rep" and asked what was up. He (Zisis) explained that the systems had gone down and apologized that it wasn't yet taken care of. He assured me that not only would the expedite fee be refunded to me, but he would do his best to move me to the top of the list and strive to have it completed for me within the next 12-24 hours... he delivered as promised! Everything is working as it should, I got the refund back into my account the very next day AND he even followed up the day after that to make sure all was in working order. I will definitely recommend them should I find anyone else in a similar situation.

Thank you all!