Owner/operator doesn't return emails. I purchased items and needed them shipped. He said that was okay. I received an email saying I'd need to pick up. I emailed four times over four days. Finally, I disputed the charge and emailed the guy to let him know. He got back to me within an hour (!) and said he didn't understand what the problem is. He said he'd ship probably by the end of the week and charge my credit card. Surprise surprise the guy didn't ship. Don't waste your time. The whole thing is unprofessional. Terrible customer service.