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Hoi S.

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1 Review by Hoi

Mr Porter

  • Mr Porter

“Extremely terrible customer service”
10/6/20

I ordered a wallet for my bf' birthday but after it arrived, my bf thinks it's too big for him. So I want to have the refund for it. When I try to contact them by the hotline, i am 100% sure the cs can hear me. But after she said hello, and I told her I want to do the refund.

She just directly HANG UP the phone call and pretend she can't hear me. This is crazy and totally not acceptable. The attitude is so disappointed and I will never shop from mr. Porter again.

Mr Porter product 0
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