Where other companies will go out of their way to keep your business for any inconvenience, this is NOT the case with Park Seed! They simply did not care and would charge a 20% restocking charge to return what was an incomplete order and 10 seed packets. Really? I would also pay shipping to return the order, even though I paid shipping on a $70 order. I wish I read all the reviews on Park Seed before giving them a try. Now I'm concerned about a low germination rate!