H M.

I have never had a worse experience. I spoke to a CSR (Julia) who mumbled so bad she had to be asked to repeat EVERYTHING because she could not be understood. The supervisor was no better. (Sharon) was LAUGHING as I was explaining my situation to her. When I checked her on it she tried to call me rude for checking her on her behavior. What representative laughs while a person is explaining a serious situation? RUDE! I can't afford the insurance... there is no need to be rude atop of that. Your information becomes theirs FOREVER! They cannot discard your applications or your information from their system. AWFUL AWFUL AWFUL.

HOPE TRUMP GETS RID OF THIS AWFUL SYSTEM! I'm no fan of Trump either.

AWFUL EXPERIENCE!