I bought a very expensive Faberge egg. I returned the egg to the seller because it was really tiny. After 2 weeks, 4 emails and 2 phone calls no refund. The egg cost $16,000. Nothing. Just excuses. I am not sure how anyone writes a good review of this company. Try to return something and see what happens. They are quick to take money but really slow to refund it. RUN don't walk away from this joke of a company.