Hillar B.

I shop for specific items they carry at excellent prices. Good store, I don't buy food here. Good service

I am afraid that I will end up the same as with Skrill, It was fine and great, luckily, since I also read all the negative reviews, with deep mistrust I almost immediately transferred to my European Bank Account all available funds every time I received them.
The relation was all going along well until I got an email with the following wording:
"Unfortunately, weâve had to place restrictions on your Skrill account.
Hopefully, this will just be a temporary measure. To help us get the restrictions lifted, please could you provide us with a few details:
- What are you mainly using your Skrill account for?
- What is your relationship with the recipients of the payments you make with Skrill?
- What do you mainly receive money for?
To send us the information, please reply to this email.
Please be advised that if we do not receive any update from you within 48 hours, your case will be closed.
We look forward to hearing from you soon."
At the time I only had 15euro in the account (very lucky)
I answered al questions properly and truthfully and got a reply a day later that my account was closed, additionally they will withdraw from my bank 150Euros to cover administrative expenses.
(I was so upset that deleted the mail without saving). Of course, immediately electronically, entered my bank to make sure no monies were withdrawn and were not. My Bank doesn't not allow any transaction without my ID's certificate and respective pins.
Neteller seem to be worse still, to confirm account supposedly a small token deposit made by them is to be confirmed thus verifying the existence of your account. So far nothing happened to that effect and the possibility of doing so disappeared.
Next option is to deposit monies either by Credit cards, bitcoin or bank transfer.
After all that you will have to go through the whole process of verifying ID's, Addresses and so on.
Who is to guarantee the successful acceptance of all documentation and eventual business relation with these people hiding in Cyberspace.? Scary very scary...
I did get a token amount in my bank to verify my account, and indeed verified but still they require another deposit. So it seems to be like as if they are fishing, giving you crumbs until enough money comes in to apply and or close your account.
By the way, just read somewhere the the parent Company is the same as Skrill. Closing the account and no harm done.
Cheers

My original review:
"I had a guest for 2 days and Airbnb did not pay, they claim Airbnb's host payment did not materialize and now they have been "looking" at the issue, for a week, a case manager "Brad" is supposedly solving the problem with no results and no feedback on what is exactly going on.
Called today and the person I spoke to threatened to hang up on me I was not satisfied with her answer, again, "someone is already looking into this case" and has no idea about status. I asked and told her that I wish to speak to her supervisor, answer "there is no supervisor"
Bottom line: I told the people I spoke with that this issue is not my problem. They approved the guest, their fees are collected lightingly fast and the mind boggling avalanche of data flow to your email, SMS, Airbnb App, as well as any other contact they have registered on you. Works with terrifying efficiency.
I am not the one to go after my non-paying host, this is an issue that definitely its up to Airbnb (subliminally suggesting for me to contact Host for payment) thus definitely not for me to solve
HB"
Apart from my issue, I stopped using Airbnb altogether after reading all kind of horror stories from fellow Hosts as well as Guests I am using homeaway.com now, cutting all ties to Airbnb.
I did get paid after 3 months but mind you, not before I got in touch with my guest who kindly looked at his records, after discovering that his account was indeed charged for the stay he contacted Airbnb and the payment went through, I got a note from them notifying me about the payment, as if they solved the problem which absolutely was not the case.
HB