This website is a SCAM! I sent in my phone 8/10 and kind of forgot about it. Finally 12/10 I attempted to get into contact with them. AND FOUND OUT YOU CANT CONTACT THEM! They no longer have a phone # on their website and you can't email them. If you go to their customer service then you just get kicked back to their FAQ's page. So if you sent something to them then go file every complaint you can!