We ordered 3 dresses in total in custom sizes, 2 bridesmaid dresses and 1 flower girl dress. In the first order, we accidentally ordered 2 dresses only wanted one. We asked the customer service for help and they was efficient. They helped me canceled one and gave us refund very soon. We also made some mistakes in providing measurements. The staff was very careful and sent us images to tell us how to get accurate measurements, very helpful and and professional. Received the dresses timely and they fit. The dresses looked very beautiful.