Hilary B.’s Reviews of Inspire Uplift & more

Hilary's Profile

Reviews 2
First Reviews
0
Vote 1
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Fans 0
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161

Inspire Uplift

Home Decor

“Free post :)”

4/13/20

Verified site experience

Reason I chose this business:

It popped up and it is a thing I have always thought would be good

Reason I chose this product:

Looks great

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47K Views

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Thank you

Inspire U. – Inspire Uplift Rep Over a year old

Hey Hilary,

Thank you so much for the positive feedback, we really appreciate it. We are always trying to improve and make sure every customer has a great shopping experience with us so it means a lot to us seeing your review.

If you need any help kindly feel free to contact us on (contact@inspireuplift.com) or our 24/7 live chat here: (https://www.inspireuplift.com/pages/contact-us). Our support team will be happy to assist you.:-)

Thanks,

Inspire Uplift

MyUS

Mail Forwarding

“Misleading shipping costs”

7/19/18

MyUS trying to charge me almost double shipping for my goods (than that on their shipping calculator page) I have asked for senior management to review but I just get the same person repeating same thing. Beware when calculating freight cost. Website says "Don't see package count or dimension input? MyUS calculates rates by weight ONLY, regardless of package size and count. " I calculated $484 freight. Yet when my items arrived at myUS they claim I must pay $816 freight. Because the package is 39.5 x 23.5 x 21.5
How is this possible when the calculator says "weight ONLY, regardless of package size"
Do not be misled by this company. They think they can get away with it because the packages are already at their store and there is no option but to pay it. Also they tried to take money from my credit card without my knowledge. Fortunately it was a card that was cancelled and it did not work.
Do your homework thoroughly and be prepared to pay more than you can afford if you use this company.

Thank you
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Charlene M. – MyUS Rep Over a year old

Hi Hilary. Our sincere apologies if your shipping cost was higher than anticipated. Our online ship rate calculator notes: "Excludes oversized shipments and palletized shipments with linear dimensions greater than 80 inches (203 cm)". https://www.myus.com/pricing/calculate-shipping/. If you ever have an oversized item you are thinking of shipping, we will always be happy to provide an estimate before purchase so you know what to expect. Please stay in touch with our support team so we can offer you the lowest possible shipping costs for these oversized packages. Thank you for your patience.