Don't bother to go here. I join the ranks of dissatisfied customers who was not refunded a credit for 4/1-6/30/20 even though I contacted them on 3/30/20. My mother is 94 and can't afford to pay me back for the THREE MONTHS of "membership" not used. Actually, I haven't used the site since January. Now with being laid off because of corona virus, they took the money out of my account and ran. They put a credit in there and took it away the next day. Heartless!
There are other sites you can use instead of this dishonest one. Some examples are: Sitter City, Urban Sitter, Home Instead, Rover, etc. Got to "SitesLike.com" and get alternatives. RIP OFF.