HianKoon C.

Hello DHL,

Please provide evidence that you have audited the item, as I took item to the post office and confirmed it weights 2.93KG but delivery is 5 months by seamail, hence I used DHL. And weight helght etc... are all correct as measured as local post office.

Your shipping agent Parcel Compare wants more $. And I discovered that DHL does not charge extra for shipping to residential areas, but your shipping agent Parcel Compare charged me extra for shipping to London Residential area

And you will never be able to get extra $ from me, as I have cancelled this credit card.

"We sorry to inform you that DHL has audited your shipment and found that the weight or dimensions you provided to us was inaccurate and this has affected the billable weight that was used to calculate the cost of your shipment. "

Even the English is amateurish "We sorry".

You should change to cancel this shipping agent of DHL. This company claims to be a shipping agent of DHL.