- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
I've bought and sold to thredUP and will neither again. I paid $73 for J. Crew dress that was supposed to be "brand new with tags" but it came with a huge stain on the bodice. I couldn't get through to a complaint department even though I followed all the directions. Previously I sent a bag of consignment items that included two brand new cocktail dresses - one with crystal beading- from Neiman Marcus which they claimed were unbranded and supposedly never sold. Also brand new Vionic flats didn't sell nor did Ferragamos, I don't believe them. They had the nerve to charge me to "buy-back" my own clothes! This is BAD BUSINESS and I highly recommend you go elsewhere.
Tip for consumers:
IF you buy from them be very sure of your sizing in that particular designer, shop other stores so you know what the retail cost really is (they inflate!) and DO NOT sell to them - they keep your clothes and then charge you not only shipping cost but also a "sale price" for your own item!! They do not respond to returns as their website will send you in circles.
Products used:
I've bought dresses and sweaters and a purse. I always buy "new with tags" but I have been disappointed as the sizing is often off and the new with tags are often already worn and NOT cleaned - I suppose to keep the tags pristine. I have tried to return items and the directions on their site just run me around and then kick me off as "unable to access at this time", at every attempt!!
H.h. B.'s review of thredUP earned 2 Very Helpful votes
H.H. hasn’t received any thanks yous.
H.H. doesn’t have any fans yet.
H.H. isn’t following anybody yet.
Empty.
