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Amazon Seller Center is unstable system full of technical issues and defects. Duplicate functions and entry points causes data corruption to the products and listing, and when you contact the support, they reply with standard reply and not even try to investigate the issue or escalate it to IT support. Furthermore, they wont admit it's a system mistake in order not to create any liabilities on Amazon.
Issues are never resolved with Amazon Seller Central, and it's very hard to find some one who is willing to help. I have had a case, which took more than 50 back and forth, and 90% were repeating the same thing. They work like dumb robots and all what they care about is to close the case on time and meet their personal SLAs. They give you a chance of rating the response, but thats just a technique to absorb the customer frustration, as no one actions on them.
Tip for consumers:
If you are not a company your products are not registered in brand registry then avoid working with Amazon.
H H.'s review of Amazon Seller Central earned 3 Very Helpful votes
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I have been a seller on Amazon for 20 years and their seller help is terrible. You create a case...
Every bad word in every language won't get close to how bad this is. Amazon Central and selling...
