Purchased tickets via Fandango. Move theatre was actually closed. On the phone they told me to call Fandango to get a refund. 27 Minutes on Hold with Fandango got me to "Patrick W" whom told me to... wait for it - call the movie theatre for the refund. Oh, and while typing, hung up on me. He did apologize for not letting me know that the movie theatre was closed though. Boo..