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Hettie K.

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1 Review by Hettie

VRBO

  • VRBO

“Zero Protection”
6/24/19

VRBO will be out of business soon. I booked and payed the deposit on a summer home. The owner advised they putting up the daily rate, probably because they received a better offer than mine. I had to accept the new terms, 25% increase or end up not having a destination for our summer vacation. I made contact with VRBO confident they would intervene. Wrong! They completely wash their hands and offer no protection. I now conceded to the higher rate to avoid not having accommodation for our summer vacation. Trough VRBO the traveler is completely subject to the owners changing terms. There is no bully protection.

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