Uniqlo makes good clothing at affordable prices. However don't order it on their website. They have no telephone service, no live chat, it takes several says before they respond to emails and they write nonsense. I wrote several emails to complain that I never received my order, and after several days they wrote back to say that they will refund after I have returned the order.... that I did not receive. This company should be banned from e-commerce until they have their processes right so that they abide to the law.
The delivery time depends on the countries and the shipping methods. Please check here. http://www.newchic.com/shipping-methods-hc13.html. When you placed the order, you can get the estimated delivery time on checkout page. Also, we kindly suggest that you can check your Newchic account, you can get the order details there. When your order was shipped, you will receive an email from our system. Besides, on the checkout page, you can choose the shipping methods. You can track your order if you have chosen the shipping methods with the tracking number.
Sorry to hear that you didn't receive our email. Also, You can contact us in many ways.
1. email address: service@newchic.com or cservice@newchic.com. Please make sure you have sent the email to the right email address. We usually reply to your email in 48 hours. If you didn't receive our emails, please check your Spam. Maybe the email was there.
2. Tel: 0085281931379 (Office time: 9:00am to 6:00pm GMT + 08:00).
3. Live chat . You can get a quick respond by live chat.
Besides, all the feedback are real.
Best regards,
Newchic team.