I had order an Xmas basket the lazada is calling, Order way back Dec 17,2017. Xmas comes they said it would be delivered by Dec 30,2017 to Jan 5,2018. Now Jan 5,2018 i called them and they siad the Scheduled had been changed to Jan. 11,2018. I ask them if i could cancel the order, they told me NO coz its on its way, that means that the LAZADA courier is just walking from Manila to the provinces, Buyers BEWARE of Lazada, they are onlyvery QUICK in getting your money
Hi hermogenes k., we totally understand how you feel about what happened. May we know the order number for us to check? Rest assured that we'll resolve your issue in no time. We are continuously working on making our services better. Thus, we won't tolerate any untoward incidents to happen again. For more questions and updates, you may reach us via our Help Center page@ http://bit.ly/2F2n6PH. You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+. Good day!