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Herman K.

  • 2 Reviews
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Travel

Member since May 2017

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2 Reviews by Herman

I did not know from their site that there is a service charge, which averages $15 for the three reservations that I made. If I cancel they keep the service charges. I only realized this after I saw it on my credit card billing, although it is on the confirmation. Don't use this site, it is terrible, and I hare of others showing up with no room.
I learned to day that a service fee of between $12 and $15 was the cost of making a reservation through HotelReservations.com. That's a rich percentage, and is not refundable if I need to cancel. This is not apparent until one gets the confirmation, and I didn't notice it. Will never use them again.

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