In Manila an "American" restaurant is usually not the same as the brand.
In this case, the service and food was superior to any Fridays visited in the USA!
Host/Hostess was always friendly, wait staff was always smiling and just made you feel welcomed and appreciated. They helped each other so food was hot and fresh.
After 8 visits in 3 weeks I never experienced a change, even when having different personnel working. Always saw a manager and an assistant
On every visit.