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Henry l.

Contributor Level

Total Points
165

2 Reviews by Henry

  • TechInTheBasket

1/2/21

Terrible. Ordered a OnePlus Nord from them. Given a Royal Mail tracking number but Royal Mail never delivered the package and, when I went to the sorting office, they couldn't find the package. Reading some other reviews, seems like this is a common problem and my suspicion is that they manage to somehow generate a false tracking number but never send the goods.

Customer service is really terrible - they respond once a day and they respond really unhelpfully, so it's like talking to a brick wall. Another sign of a scam company.

I finally got PayPal to refund the money on their buyers protection but not worth the hassle. Avoid companies like these..

Service
Value
Shipping
Returns
Quality
  • Beds.co.uk

4/12/19

Once bed bought, no communication about when delivery will actually happen (in order email, says they will "try" to deliver on chosen date). Takes 30 mins to get through to customer service.

Delivery people left the bed outside the apartment block and won't bring it up 4 steps into the ground floor flat, one delivery man citing "health and safety". Only problem was the other delivery man then said they would bring it in for a tenner.

Henry Has Earned 5 Votes

Henry L.'s review of Beds.co.uk earned 3 Very Helpful votes

Henry L.'s review of TechInTheBasket earned 2 Very Helpful votes

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