Absolutely disgusting customer service by mirraw. Afrin Khan and Wilson Godimadi from Mirraw responded to my previous online complaint saying they will resolve it. It has been freaking 3months almost and still no refund. Now it's in the hands of somebody lower in the chain and he has been useless as well like others. Please don't put wrong information saying the complaint has been resolved. It's goddamn unresolved still!
Hi Hema,
Please help me with your order details will check what went wrong and if possible will dispatch your original order to you again or else will refund you I understand its our mistake and will definitely get it resolved for you just cooperate a little please and you can get in touch with me on afrin.khan@mirraw.com
Regards,
Afrin Khan.