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Needed to return order. Took a week to wait for FEDEX before they'd refund me. Their help line is constantly busy and they seem to open tickets and then end up with more than one agent working on the same ticket with poor results. (No internal coordination/communication).
If I'd gone with a lightly higher priced set of tires from their competitor, I'd have tires on my vehicle now, instead of 9 emails and worn down phone batteries from waiting on hold. Let alone the wasted time trying to settle my order up and get my refund.
I do not recommend this business to anyone.
Tip for consumers:
AVOID LIKE COVID-19
Products used:
NONE
Helmut K.'s review of Discount Tire earned 3 Very Helpful votes
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