For Business
Write a Review For Business Write a Review
Thumbnail of user helmuthb

Helmuth B.

Contributor Level

Total Points
81
0
1

1 Review by Helmuth

Norton

  • Norton

“I purchased Registry Mechanic from PC Tools online...”
11/26/12

I purchased Registry Mechanic from PC Tools online in 2011 without any online mention of automatic renewals. Without using the product I was subsequently billed in 2012 with an automatic renewal. The re-billing was without my consent or notification, and PC Tool refused to refund the money because the claim period had expired. When I spoke with PC Tool they had no interest in satisfying me as a customer and were adamant, as if they knew that credit card companies will not file a clam after 120 days. PC tools has since changed the renewal notifications and web page.

  • Comments (0)
  • 2.6K Views
Helpful  (1)
Thank you

Helmuth Has Earned 1 Vote

Helmuth B.'s review of Norton earned a Very Helpful vote

Helmuth hasn’t received any thanks yous.

Helmuth doesn’t have any fans yet.

Helmuth isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user davids562
David S. reviewed Norton
8/26/20

NEVER, NEVER, NEVER USE NORTONLIFELOCK! THEY HAVE HORRIBLE CUSTOMER SERVICE - ALL IN 3RD WORLD,...

Thumbnail of user leoa38
Leo A. reviewed Norton
8/11/20

I renewed my subscription with them and now their VPN doesn't work after trying all support...