Kept my items over 40 days; no customer service or whatsoever; beyond insulting prices from brand new items with tags, « failed » to authenticate items with Nordtrom's price tag on! LOL then charges to return the items which was not mentioned! I think this company makes their $$ off of the return fee not the actual purchase; they corner you with such ridiculous prices that your only choice is pay to get them back! And I have to pay $60 to deal with all this crap! What a scam! Don't waste your time!