Helen W.

I had really bad experience with this business. My appointments were cancelled several times because the machine was broken. This meant I couldn't have the full benefit of the treatment. I asked for refund and unpleasant journey with their customer service started. Not only they were not responsive but also liars and willing to do whatever it takes to make you give up your payment. I eventually managed to get most my money after I started a legal case against them. My advice to those who are having hard time with them at the moment. Don't waste your time (you will never get sensible response from *) and claim your money back in court. If you don't know the procedures just ask your local citizen advice bureau.

*Personal information redacted by admin