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Helen R.

  • 1 Review
  • 9 Helpful Votes
  • 0 Thank Yous

Experience: Shopping

Member since May 2020

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1 Review by Helen

They will answer you promptly when it suits them but if you send a message querying an error made in their behalf they either don't reply or will send a unhelpful reply that is in no way related to your query. They will send you in circles worth their replies sometimes sending the same reply within the feed three+ times. I have even caught them lying about placements of orders. One will tell you it's on the way so they won't refund you but then next day they will say they are still waiting for suppliers to send the items to their warehouse. Too many lies, dishonestly and unhelpful customer service team. Might as well deal with robots, hang on, you pretty much are!
Customer S. – NZSale Rep
Hi Helen, thank you for messaging us and I apologise that you are not happy with us. We would love to get things sorted for you. Please provide us with the order number and state the issue as well and we will get this checked for you. Hope to hear from you soon.

Helen Has Earned 9 Votes

Helen R.'s review of NZSale earned 9 Very Helpful votes

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