I've spent many looong hours uploading to this site, then even longer going through each pic individually to check they aren't printing pics wth people's heads cut off (due to their technology not automatically dealing with pics from different sources). There is a shrink to fit option but that leaves 2 white borders on the pic, not attractive. I lost a whole album while transferring it to another, and another album of over 800 pics just dissappeared while I was editing it. Customer service, although responsive, had no answer (luckily I had backup). After years of using photobox, thinking they had best deal (and that the long tedious upload time was normal), i tried jessops. They offered cheap prints on orders of 500, unlike photobox 1500, and had a good deal on. I uploaded and ordered 1000 pics in less than an hour. Their technology is so much better. They print pics from all sources without me having to check each one! Can't believe I wasted so much of my life using photobox! (This experience was uploading fron harddrive/data sticks. For my mobile pics I might use freeprint app).
I couldn't even leave this review on their site via trust pilot as they require an order number!