The wig I ordered looked nothing like the photo and looked terrible. I contacted them by email the day after receiving the wig stating how it did not look good at all and was nothing like the photo in add. They told me to take to a hairdresser to cut it into the style. "REALLY". Have to be joking. After many emails going back and forth and them offering to make me another wig if I sent them more money and also offering me a refund of 10%, which was $14.00. "REALLY". Have to be joking. They ended up refunding me $50 After threatening them With contacting PayPal. I have to leave this review as if you think they are a money back guarantee company, forget it, they are not. Also, the wigs are nothing like the photos in there add.