What is going on with Acorn TV. I used to be able to watch without any streaming issues on my Samsung 4K Smart TV, lately the videos freeze up and re-set and then I have to go back to the main menu and scroll through the menus to resume watching. I want my money back, but I've paid through August 2019. I cannot get any response from Customer Service--do they have anyone at the Service Desk? I am so disappointed the quality and do not recommend Acorn TV anymore.