Helen E.

I have called them six times now as part of my order was missing and it still hasn't arrived. Their customer service is a joke. You're on hold for ages and the staff members lie by telling you that items have been sent, when clearly they haven't. They never call you back when they say they will. The people they hire cannot do anything to help. Every query has to be forwarded by email to the 'production office'. I've now been on hold to them now for over half an hour, only to be told that it's '5pm and my query will be dealt with on Monday.' Of course, no managers are available when you want one. Funny that! Avoid this company at all cost.